Babydoo will do its best to ensure that the final products reach you in their best condition.

Here to Help
We will help you with any query you may have. Whether you wish to enquire about a particular product, stock availability or need advice on how to shop at babydooshop.com, then we will be happy to help. We can answer any queries by email at any time. valerie@babydooshop.com

Pricing
babydooshop.com cannot be responsible for typographical errors, for example if a product is marked with an incorrect price. In this case, we will email you and inform you of the correct price, you will have an opportunity to cancel the order should you wish. babydooshop.com reserves the right to change its prices.

Special Offers
We regularly run special offers to bring you the best products at the best prices. These special offers will be advertised on babydooshop.com and by our newsletter to customers should you wish to receive it.

Delivery Status
babydooshop.com only delivers products in Iceland. Our system is updated regularly and we make an effort to make sure our stock status is accurate. Nonetheless, in some circumstances, an item listed as 'in stock' may on occasion be out of stock if sales have been high. In these situations we would expect to re-stock and deliver the goods within few weeks or to propose you another model. If the delivery date is expected to be longer than 1-2 weeks, we will contact you and give you an estimated delivery date, or give you the option to cancel your order.

Returns
babydooshop.com wants all its customers to be totally satisfied with their goods. Should you be dissatisfied, for whatever reason, email us so we can arrange a refund or exchange them for an alternative. Any return must be done within 7 days of delivery and must be returned in a re-saleable condition and in its original packaging. Refunds will only be processed upon receipt of returned goods. We are unable to refund carriage costs.
babydooshop.com is working in collaboration with several partners in Europe, and cannot be held responsible for any fault developed by the products or for damage due to the misuse of the products.

Delivery Address
We offer you several options for the delivery. All goods can be delivered by the post office of Reykjavik, and an additional cost for transport will then be charged. All goods must be then signed for on delivery as proof of delivery. We cannot accept responsibility for goods which cannot be delivered by our couriers. For example, if our courier service has tried to deliver the goods on several different occasions but has found no-one in to sign for the goods, the goods will be returned to us automatically by the courier without our prior knowledge. In situations like this, we will have to re-charge carriage to cover costs of re-sending parcels back out. All goods will be delivered after receipt of payment.
The second options will be to get the goods delivered by our own personal. An extra cost of 500 kr will be charged. Delivery will take place in the evening from 7PM to 9PM as soon as possible and after receipt of the payment.
As a third option, you can visit us and pick up your goods (when paid) at the following address: Laufengi 98 - 112 Reykjavik.

Disclaimer of Liability
Use of any pictures of our web page is not permitted without prior consent from babydooshop.com. Articles and information on the site have been collected from outside sources for general reference. Babydooshop.com does not accept any responsibility, where permissible by Icelandic law, for information published on the site and any injury or damage caused to persons as a result of said information.
The information we provide is for general reference. Readers should always seek professional and medical advice during pregnancy and after the birth of their baby, please note that information featured on babydooshop.com is designed to inform readers of products and services available and is not suitable as a substitute for professional advice. By visiting the babydooshop.com site you agree to accept that any issues that arise will be governed by Icelandic law.